JSA Contact Number

‬Phone the Department for Work and Pensions’s freephone Job Seeker’s Allowance helpline number 0800 055 6688 to discuss your eligibility for the benefit before completing your application at a local Jobcentre.‬‬‬‬


About Job Seekers Allowance

Job Seeker’s Allowance is often abbreviated to JSA and is an unemployment benefit for people who are out of work yet are actively seeking a job. The welfare benefit is part of the UK’s social security system as it helps to cover the living expenses of a claimant while they are out of work. JSA is administered by the UK Department for Work and Pensions and can only be offered to claimants over 18 years of age, providing they are out of full time education.


JSA Freephone Enquiries – 0800 055 6688

Call Jobcentre Plus on their freephone JSA telephone number 0800 055 6688 to make a new Job Seekers Allowance claim before arranging your first Job Seeker’s interview. If you are unsure of your eligibility for the benefit then the Department for Work and Pensions representative can help clarify your entitlement to any welfare over the phone. Furthermore if you wish to claim for income-based JSA then you can ask for a quote before formalising your application with a written Jobseeker’s Agreement. If you have been a Job Seeker for an extended period of time then you can contact a DWP representative to discuss how the Government’s policy of replacing JSA with the Universal Credit benefit will affect your welfare claim.

It is advised that claimants inform a Jobcentre Plus advisor if they are unable to attend a future Job Seeker interview as you may be able to make a replacement appointment over the phone. If you have undergone a change of circumstances that may alter your ability to claim JSA then it is essential that your inform the Department for Work and Pensions immediately.


JSA Complaints – 0800 055 6688

Call a Department for Work and Pensions representative on the JSA complaints number 0800 055 6688 if you wish to report a grievance with the government body. For instance claimants who would like to argue against a sanction that has been issued by a member of Jobcentre staff should use the above contact number to ask how to appeal the decision when speaking with a JSA advisor.


Call Costs and Opening Hours

The Department for Work and Pension’s JSA helpline uses a 0800 freephone number meaning that all calls will be completely free of charge when made from either a UK mobiles or landline phone. If you would like to contact a Jobcentre representative then you do so during the working week as DWP helplines are only open during the hours of 8am-6pm Monday to Friday.


Useful JSA Contact Numbers

JSA Department UK Contact Number Opening Hours
Jobcentre Plus helpline for new JSA Applications 0800 055 6688 8am-6pm Monday to Friday
Service Centre for ‘New Style JSA’ claims 0345 600 0723 8am-6pm Monday to Friday
Hardship Payments Helpline 0345 608 8545 8am-6pm Monday to Friday
Jobcentre Plus – Existing Claims General Enquiries 0345 608 8545 8am-6pm Monday to Friday
Universal Credit Enquiries 0345 600 0723 8am-6pm Monday to Friday


Apply for JSA Online

If you would prefer to make an online application for the benefit then you should fill out the Jobseeker’s Allowance Form found on the official gov.uk website.