DHL Contact Number

Contact DHL on the UK-wide telephone number 0345 072 0278 for their customer service department, for help tracking an item that is currently out for delivery and to discuss the cost of sending a parcel to an international destination.

 

DHL General Enquiries – 0345 072 0278

Phone DHL on their UK general enquiries contact number 0345 072 0278 for a quote on the cost of sending a parcel to an international destination. Furthermore, you can ask whether it is necessary to take out postal insurance if you would like to send an item of a particular value or weight. Notably, customers who would like to send a package or important document to anywhere in the UK have the option of using the DHL Express courier service for expedited next-day delivery. If you have chosen not to drop off your parcel at a local DHL Service Point then you should get in touch with the customer service number to book a collection over the phone. Finally, you can also use this number to register a formal complaint if your are unhappy with the courier service provided or if your item has been damaged in transit.

 

Tracking Enquiries – 01332 816 960

However, you should call DHL on their shipping and tracking enquiries contact number 01332 816 960 to discuss the progress of a parcel that is currently out for delivery. For instance, callers can ask for tracking updates over the phone if they are unable to login to their DHL online account to do so. You should call this number to offer delivery instructions if you are expecting DHL to deliver an item on a certain day but will not be home to collect it. If you would like to discuss an item that has been lost or damaged at a shipping centre or while in transit then the customer service representative will detail how to claim for a replacement or for compensation.

 

Information about Call Costs

Both the DHL customer service and tracking enquiries helplines charge the same standard per-minute rate as any local phone call that has been made from a UK landline or mobile. The DHL call centre is open during the hours of 7:30am-8pm Monday to Friday, 8am-2pm Saturday with lines closed on Sundays.

 

DHL Phone Numbers

DHL Department UK Phone Number Opening Hours
General Enquiries 0345 072 0278 7:30am-8pm Monday to Friday, 8am-2pm Saturdays
Shipping or Tracking Enquiries 01332 816 960 7:30am-8pm Monday to Friday, 8am-2pm Saturdays

 

Write to DHL

If you have been sent an incorrect item of which you would like to return to the DHL Head Office, or even if you would like to make a formal written complaint about the courier service, then you should take note of the following postal address:

DHL,
Orbital Park,
178-188 Great South West Road,
Hounslow Middlesex,
TW4 6JS,
United Kingdom.